A global SaaS company wanted to establish a long-term development center in India but was concerned about operational risk, compliance, and talent retention.
The BOT Approach by ThoughtsON
ThoughtsON proposed a Build-Operate-Transfer (BOT) model, allowing the client to de-risk their offshore investment.
Phase 1 – Build:
- Set up offshore infrastructure and processes
- Hire core engineering and DevOps teams
- Establish governance and reporting structures
Phase 2 – Operate:
- ThoughtsON managed daily operations, delivery, and performance
- Implemented DevOps and Agile best practices
- Ensured security, compliance, and scalability
Phase 3 – Transfer:
- Gradual transfer of ownership to the client
- Knowledge transfer and leadership handover
- Seamless transition with zero business disruption
Results Achieved
- Fully functional offshore center within 90 days
- 40% operational cost savings
- High retention and strong team ownership
Key Takeaway
BOT models enable companies to build offshore teams in India with confidence, control, and long-term value.
