Our 5-Step Strategy to a Successful Offshoring Strategy
We don't believe in one-size-fits-all solutions. However, we believe that good people and solid relationships are essential for business success. We take care to identify the important business functions in your organization that have the best chance of being effectively outsourced. Then we select the best people to do those duties abroad and cultivate long-term relationships with them to guarantee they not only meet your company objectives, but also reach their own personal potential and enjoy what they do every day.
01.
Strategy.Planning and budgeting
- Review of organizational structure
- Identification of roles in the offshore environment
- Assessment of offshore readiness
- Budget creation
- Evaluation of the business case
- Development of a rollout plan and a pilot program.
02.
Team Establishment
• Role definition and specifications.
• Framework for experience, training, and assessment
• Framework for experience, training, and assessment
• Talent Acquisition
• Employee orientation program
• Induction program for client management
03.
COMPLIANCE WITH DATA SECURITY AND PRIVACY
• Identification of appropriate compliance standards
• Data storage and access strategy
• Privacy plan
• Physical compliance needs assessment
04.
SUPPORT FOR CLIENT READINESS
- Plan for external and internal communication
- Process and system evaluation
- IT’s infrastructure reviews.
05.
OPERATIONAL EXCELLENCE
· Dedicated client manager
· Employee engagement activities
· Annual training needs assessment
· Annual employee satisfaction survey
· Meetings with clients every three months
· Performance evaluation and career development plan